Terms and Conditions
Effective Date: 9/10/2025
These Terms and Conditions ("Terms") govern your use of the Rumble Roofing website, your communications with us, and the services we provide. Rumble Roofing is a trade name used by one or more affiliated Arkansas limited liability companies. The specific entity contracting with you, holding the applicable contractor license, and providing insurance coverage for your project is identified in your signed written agreement and on your invoice. References to "Rumble Roofing," "we," "our," or "us" in these Terms mean the Rumble Roofing entity that contracts with you for your project. Office is located at 10220 West Markham Street Suite 210, Little Rock AR 72205.
By using this website, submitting a request, providing your phone number, or entering into an agreement with us, you accept these Terms.
1. Acceptance of Terms
By accessing our website, contacting us, requesting an inspection or estimate, or signing an agreement with us, you agree to these Terms. If you do not agree, do not use the site or our services.
2. Services We Provide
Rumble Roofing provides residential and commercial roofing and exterior construction services, including but not limited to roof inspections, roof repair, roof replacement, storm and hail damage restoration, gutter work, siding, and related exterior services in Arkansas.
Nothing on this website constitutes a binding offer to perform work. Work is performed only under a signed written agreement between you and Rumble Roofing.
3. Licensing, Bonding, and Insurance
Rumble Roofing is a residential roofing contractor in the State of Arkansas , and maintains general liability insurance and workers' compensation coverage as required by Arkansas law. Certificates of insurance and license verification are available on request.
All subcontractors engaged by Rumble Roofing are required to be appropriately licensed, bonded, and insured, and to maintain their own general liability and workers' compensation coverage as applicable. We require proof of coverage before a subcontractor performs work on your property.
3.1 Trade Name and Affiliated Entities.
Rumble Roofing operates as a registered trade name. Depending on the location, scope, and type of work, your project may be contracted, licensed, insured, billed, or installed by an affiliated Rumble Roofing entity or by a licensed and insured subcontractor engaged by that entity. The contracting entity for your project is identified in your signed agreement, and that entity is the party responsible to you for performance of the contracted scope of work. Payment must be made to the entity and in the manner specified in your signed agreement and invoice.
4. Use of Subcontractors
Rumble Roofing may use independent subcontractors to perform certain labor and installation services. Subcontractors are independent contractors and are not employees of Rumble Roofing. Rumble Roofing remains the party responsible to you under your signed agreement for the completion of the contracted scope of work in a workmanlike manner.
5. Inspections, Estimates, and Proposals
Roof inspections and estimates are provided for the purpose of evaluating the condition of your property and the scope of potential work.
Estimates and proposals are valid for the period stated on the document, or thirty (30) days if no period is stated.
Estimates are based on conditions visible and accessible at the time of inspection. Concealed conditions, including but not limited to deteriorated decking, rot, structural damage, code-required upgrades, or additional layers of roofing material, may not be discoverable until work begins.
Any additional work required due to concealed conditions or a change in scope will be documented in a written change order and requires your approval before that work proceeds.
6. Insurance Restoration Work
For projects involving an insurance claim:
You, the property owner, are the insured party and remain solely responsible for all communications, decisions, and obligations under your insurance policy. Rumble Roofing is not an insurance company, a public adjuster, or your legal representative, and does not adjust, negotiate, or settle claims on your behalf.
Rumble Roofing may, at your request and where permitted by law, provide documentation, photographs, measurements, and scope information to assist you and your carrier in evaluating your claim.
Approval, denial, and the amount paid on any claim is determined solely by your insurance carrier.
You are responsible for payment of your insurance deductible. Arkansas law restricts a contractor's ability to pay, waive, rebate, absorb, or otherwise offset an insurance deductible. Rumble Roofing does not and will not waive, rebate, or absorb any portion of your deductible, and will not represent that it has done so.
Where an agreement is contingent on insurance approval, the contingency terms are set out in your signed agreement and control over this section.
7. Your Right to Cancel
If you signed an agreement with us at your home or at a location other than our regular place of business, federal law (the FTC Cooling-Off Rule, 16 C.F.R. Part 429) gives you the right to cancel that agreement without penalty or obligation within three (3) business days of signing. Your written notice of cancellation must be delivered or postmarked within that period.
Notice of cancellation may be sent to:
Rumble Roofing - 10220 West Markham Street, Suite 210 Little Rock, AR 72205 hello@rumbleroofing.com
Additional or longer cancellation rights may apply under Arkansas law or under the specific terms of your signed agreement. Where those provide greater rights, those rights control.
8. Payment Terms
Payment terms, amounts, and schedule are set out in your signed agreement.
Amounts are due as stated in that agreement. Past-due balances may accrue interest and collection costs to the extent permitted by Arkansas law.
Rumble Roofing may file and enforce a materialmen's or mechanic's lien against the property for unpaid amounts, as permitted by Arkansas law.
Where payment is expected from insurance proceeds, you remain responsible for the full contract amount regardless of the timing or amount of any insurance payment, except as expressly stated otherwise in your signed agreement.
9. Scheduling, Delays, and Property Access
Installation dates are estimates. Work may be delayed by weather, material availability, labor availability, permitting, insurance timelines, or other conditions outside our reasonable control, and such delays are not a breach of the agreement.
You agree to provide reasonable access to the property and work areas, and to move or protect vehicles, landscaping, wall hangings, attic contents, and other personal property in and around the work area. Roofing work produces vibration and debris. We take reasonable precautions, but we are not responsible for damage to items that were not reasonably protected or removed after notice.
10. Warranties
Workmanship warranty terms, if any, are as stated in your signed agreement.
Manufacturer warranties on materials are provided by the manufacturer, not by Rumble Roofing, and are subject to the manufacturer's own terms, registration requirements, and exclusions.
Warranties do not cover damage caused by subsequent storms or weather events, other trades or contractors, alterations or repairs performed by others, structural movement, lack of maintenance, or misuse.
Warranty obligations are void where the contract balance has not been paid in full.
11. Limitation of Liability
To the fullest extent permitted by Arkansas law, Rumble Roofing's total liability arising out of or related to the services is limited to the amount you paid under the applicable signed agreement. Rumble Roofing is not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or loss of use.
Nothing in these Terms limits liability that cannot be limited under applicable law.
12. Text Messaging (SMS) Terms
By providing your mobile phone number to Rumble Roofing, you consent to receive SMS and MMS messages from us related to your project and account.
Message types: appointment and inspection reminders, scheduling and installation updates, project status updates, invoice notices, inspection photo reports, and, where you have opted in, occasional promotional offers.
Frequency: messages are sent on an as-needed basis, typically no more than ten (10) per month during an active project.
Cost: message and data rates may apply. Rumble Roofing does not charge for these messages; your mobile carrier's standard rates apply.
Opt out: reply STOP to any message to stop receiving messages at any time. You will receive a confirmation and no further messages.
Help: reply HELP to any message, or contact us at 501-291-1010 or hello@rumbleroofing.com.
Non-sharing: your mobile phone number and your SMS consent will never be sold, rented, or shared with third parties for marketing purposes. See our Privacy Policy.
Carriers are not liable for delayed or undelivered messages.
13. Website Use and Intellectual Property
All content on this website, including text, photographs, logos, and marks, is the property of Rumble Roofing or its licensors and may not be copied, reproduced, or used without written permission. You agree not to use the website for any unlawful purpose or in any way that interferes with its operation.
14. Third-Party Links
Our website may link to third-party sites. We do not control and are not responsible for the content, terms, or privacy practices of those sites.
15. Dispute Resolution and Governing Law
These Terms and any agreement with Rumble Roofing are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles.
The parties agree to attempt to resolve any dispute in good faith through direct discussion before initiating formal proceedings. Any dispute not resolved informally shall be brought exclusively in the state or federal courts located in Pulaski County, Arkansas, and you consent to that jurisdiction and venue.
Any dispute resolution provision in your signed agreement, including any arbitration provision, controls over this section.
16. Severability
If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions remain in full force.
17. Changes to These Terms
We may update these Terms at any time. The version in effect is the version posted on this page as of the effective date shown above. Continued use of the website or our services after an update constitutes acceptance of the updated Terms.
18. Order of Precedence
If these Terms conflict with your signed written agreement with Rumble Roofing, the signed agreement controls as to the subject of that conflict.
19. Contact Us
Rumble Roofing - 10220 West Markham Street, Suite 210 Little Rock, AR 72205
501-291-1010
hello@rumbleroofing.com
Privacy Policy — Rumble Roofing and Construction LLC
We collect contact information (name, address, phone, email) that you provide to us to schedule inspections, process insurance claims, and complete roofing services. We do not sell your personal information.
SMS/Text Messaging: By providing your phone number and opting in on our authorization form, you consent to receive text messages about your inspection, claim, appointments, project status, and billing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Questions: hello@rumbleroofing.com · (501) 291-1010 · 10220 West Markham Street, Suite 210, Little Rock, AR 72205